Although solving for client engagement can be a complex web of considerations, it does offer a clear place to start: focus on interpersonal relationships and simplify the rest. Software implementations are not impartial – they reflect the preferences and priorities of the teams who put them together. Success means developing a shared vision for why you are connecting, nailing your feedback loop, and then keeping the rest as simple as is reasonably practicable.
Interested in discussing how to create strong relationships? Let’s Connect.
David Whitcher 